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How to Appeal Penalty Charge Notice

Have you received a Penalty Charge Notice for a moving traffic or parked vehicle contravention?

A Penalty Charge Notice, may be issued:

At the scene by a civil enforcement officer (CEO) by being fixed to the vehicle, or handed to the person appearing to be in charge of it;

By post in the following cases:

Enforcement is by camera; or The CEO was prevented by someone from serving it at the scene;


The CEO had begun to prepare a Penalty Charge Notice but the vehicle was driven away before it was finished and issued.

Your next steps:

This depends on whether the Penalty Charge Notice was served at the scene or by post:

Penalty Charge Notice served at the scene:

  • Pay the charge

Payment details are on the Penalty Charge Notice.

If the Penalty Charge Notice was issued at the scene you should pay no later than the last day of the period of 28 days beginning with the date of the notice.

If the authority receives payment within the first 14 days, you only have to pay half the penalty.

If you do not pay within 14 days, as outlined above, your right to pay the reduced penalty charge ends.

If the authority does not receive payment of the reduced penalty within 14 days, as outlined above, or the full penalty within 28 days, the next stage in the formal process is for the authority to send a Notice to Owner.


  • Make a challenge against the Penalty Charge Notice

Please note that this challenge does not extend the 14 day limit for paying the reduced penalty that still applies unless the Enforcement Authority agrees to extend the period while they consider the challenge.

Notice to Owner

If the penalty is not paid within 28 days as outlined above, the enforcement authority may issue a Notice to Owner to the person appearing to them to be the keeper of the vehicle.

The keeper is usually, but not always, liable for the penalty whoever was driving. This is known as keeper liability.

The keeper is presumed to be the person registered as the keeper at the Driver and Vehicle Licensing Agency (DVLA).

The Notice to Owner will usually be served by post. The person to whom it has been sent then has 28 days, beginning with the date of service of the notice (ordinarily when it arrived at the address to which it was posted) to:

  • Pay the penalty charge;


Make formal representations to the enforcement authority explaining why they think they should not have to pay the penalty.

If you wish to do this, you must still write back to the enforcement authority at this stage, even if you have made a written challenge (see above) following the issue of the Penalty Charge Notice For the grounds, see the following section – ‘Making representations’.

Notice of Acceptance

If you receive a Notice of Acceptance, you will not have to pay the penalty and you need take no further action.

Notice of Rejection.

The person to whom a Notice of Rejection has been issued has 28 days, beginning with the date of service of that notice, to:

  • pay the penalty charge; or
  • appeal to the adjudicator. 

A Notice of Appeal form should be sent by the enforcement authority with the Notice of Rejection. If this form is not enclosed, the authority should be contacted to obtain one.

The enforcement authority should also send you a verification code to enable you to appeal on-line if you prefer.

If you miss the 28 time limit your appeal may still be registered by the adjudicator.  When you submit your appeal you must include an explanation for the delay.

The adjudicator will then decide whether the appeal should be registered. 

If the penalty charge is not paid or an appeal is not made within the 28 days allowed, the enforcement authority may issue a charge certificate.

Notice of Appeal

This is the form which the enforcement authority should send you their Notice of Rejection. The grounds on which the adjudicator may allow your appeal are the same as for making representations:

Charge Certificate

This is a notice issued by the enforcement authority increasing the penalty charge by 50%. The enforcement authority may issue a charge certificate where the penalty charge has not been paid and after:

A Penalty Charge Notice was served by post or a Notice to Owner has been served and the Authority did not receive representations within 28 days, beginning with the date of service of that notice;

A Notice of Rejection has been served and within 28 days, beginning with the date of service of that notice, no appeal to the adjudicator has been made;

An appeal has been refused by the adjudicator and no payment has been received by the enforcement authority within 28 days of the date the decision was served; or

The appellant has withdrawn their appeal and has not paid the penalty charge to the enforcement authority within 14 days of the date on which the appeal is withdrawn.

Registration of Debt and Order for Recovery

If after 14 days of a charge certificate being served the penalty charge is still not paid, the enforcement authority may register it as a debt at the Traffic Enforcement Centre. The authority may then recover the penalty through the County Court:

The County Court, on application from the enforcement authority, will authorise the authority to draw up an Order for Recovery. The authority will serve this order on you, with a Witness Statement form.

If the penalty is not then paid, the authority may apply to the court for a Warrant of Execution.




We Pay Your PCN are experts in managing your penalty charge notices and currently have a 98% success rate in having our clients PCN cancelled or revoked. 

We work hard on your behalf so that you don’t have to. 

We Pay your PCN have got you covered.

We  love to go the extra mile for our clients and by using our unique 5* point protocol we currently have a 98% success rate in having our clients PCN cancelled or revoked. 

We are the first in the UK to offer full PCN protection so you will never be caught out with another penalty charge notice.

We also offer a one off appeal and a 12 month appeals only membership service.

If you believe that your PCN is unfair and would like us to challenge the enforcing authority then contact us today via the WhatsApp messaging service for a free consultation to avoid further charges being added to the fine.

WhatsApp Helpline open 11am-11pm 7 days a week                                        07340 002 886

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Become a member and protect yourself against future Penalty charge notices with the UK's first PCN protection service. No credit check required!

One off appeal

We Pay your PCN currently have a 98% success rate at having your PCN revoked or cancelled. From Notice to owner or Bailiff stage we hare here to help.

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We have saved our clients thousands of pounds in Penalty charge notice fines. Get your FREE WhatsApp consultation today and see how we can help you too.

helpline open 11am - 11pm

Our experts are available daily from 11am to 11pm to discuss your PCN related matters. If you need advice on an existing PCN or want to know more about our annual cover then send us a message today.

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Here at We Pay your PCN we understand exactly what you are going through right now, and have trained staff waiting to assist you whatever stage you are at with your PCN.
We have experience and expertise in  managing Penalty charge notices from day one to the bailiff stage.  
Join now and get full PCN cover for 12 months or opt for our rapid one-off appeals only service.

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Appeals only MEMBERSHIP

Frequently asked questions

PCN protection does exactly what is says, protects you financially from any future Penalty charge notice.  As an annual member you will be entitled to unlimited appeals management and x3 PCN protection claims.

Meaning that in the likely event of you receiving a PCN we will ultimately appeal it for you on your behalf.

Please note that we currently have a 98% success rate in having our clients PCN cancelled or revoked however if the appeal is refused we will pay your PCN.

Our PCN protection is currently £50 for the year and £10.83 per month. 

This entitles our members to unlimited appeals and x3 PCN protection claims per year.

Here at we pay your PCN we offer the one-off appeal and the 12 month appeals only membership service.

If you receive Penalty charge notices often then the membership plan would be best, however if you only have one PCN that you would like us to challenge for you then the one-off appeals service is for you.

Please note that members are also entitled to 3 historic PCN appeals.


Yes. We understand that circumstances change and occasionally you may need to freeze or cancel your membership. That’s absolutely fine if you cancel within 14 days of signing up any money received will be refunded back to you.

Any membership fees received after the 14 day grace period are non-refundable.

We pay your PCN will only pay PCN’s received after the date that your membership commences.

We will manage the appeals process for your historic PCN.

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Recommended By Specialist Motoring Law Barrister Crighton Chambers

We Pay your PCN is recommended by Ann Crighton Chambers specialist Motoring Law Barrister. 

If you have received a FIXED penalty charge notice or need advice and guidance related to a motoring offence such as speeding, drink driving then contact Ann today.

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